University mobilises CrowdStrike solution
Faced with the global CrowdStrike outage, University of vlog experts led by Associate Professor Hung Nguyen from the School of Computer and Mathematical Sciences rapidly mobilised to find a solution and implement it.
The experts consulted with staff from CrowdStrike, the Australian Signals Directorate (ASD) and the Australian Cyber Collaboration Centre (AUS3C) to validate and roll out a solution for the University’s ITDS infrastructure.
CrowdStrike Falcon sensor outage causes widespread BSOD issues
“Using our long track record of research into Windows security we, like many others in the global IT community, quickly brought our expertise to bear to examine the problem that was causing chaos around the world,” said Associate Professor Nguyen.
“The official fix from CrowdStrike required computers to be rebooted into safe mode, but this proved to be a challenge for many IT administrators.
“The issue was compounded by the fact that many computers were protected by Windows BitLocker, which requires a recovery key to reboot into safe mode.
“Many IT administrators did not have access to these recovery keys, leaving