Multi Factor Authentication

Multi-factor authentication (MFA) adds an additional layer of account security by requiring two or more pieces of information to gain access toour data and systems.

The University of vlog requires multi-factor authentication for a range of applications. When you sign into University systems, you will continue to use your University username and password, as well as an additional authentication to verify your identity. This is done through a platform called Okta.

When you are in your Okta dashboard, be sure to go into settings and set your security image. Your security image will become your profile image for MFA. This image is another way for you to ensure you are typing your username and password into a legitimate platform.

To learn more about the benefits of MFA and single-sign in at the University you can watch .

Setting up MFA

  • How do I set up or modify my MFA?

    You can set up and modify yourMFA authentication options by going to:

    There are two main identity verification options.

    1. OKTA Verify (recommended)

    This is currently the most secure verification option and once it is set up, is the easiest to use. When you log in to a University system that has MFA activated, your Okta Verify app will send a notification to your phone or smart watch. You simply need to confirm that it is you trying to access the system by tapping the notification.

    If you can't find Okta Verify in your app store or your mobile phone does not support it, you may want to set up Google Authenticator.

    You can also use the Okta Verify application directly on your computer. Guides on how to set this up can be found below

    Windows SOE – Search for “Okta Verify” in Software centre

    Windows personal device – Follow the link

    macOS -

    2. Alternative Authenticators

    This option enables you to use the Google Authenticator app, in addition to other authentication tools such as Authy, Last Pass and OTP Manager (see a larger list in the dot points below). The Google Authenticator app displays a code that changes every 30 seconds. When prompted by Okta, you will need to enter the code that Google Authenticator is displaying, beforeit changes. If you do not have a mobile phone, the Google Authenticator can be set up on your computer desktop. If you choose to use these apps, be mindful that the University support teams may not have experience with them.

    Other options that you can consider:

    • If you do not have or would prefernot to use a mobile phone, then Okta Verify for Windows and macOS may be the authentication tool for you. It is a desktop application that is accessible on both Windows and Mac computers. However,please note that this will not work with public or shared computers.

    If you require further assistance to set up your MFA options please refer to the.

  • I don't have a phone to use, what are my options?

    You can set up and use the Okta Verify app onyour computer. The app is accessible on both Windows and Mac computers through your web browser.

    Guides on setting up Okta Verify can be found on the

  • How can I register on my phone without using a QR code?